Shipping policy
Shipping Policy
At Rajgharana – The Organic Mart, we are committed to delivering your orders safely and on time across India.
1. Order Processing Time
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All orders are processed within 1–2 business days
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Orders are not shipped on Sundays or public holidays
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In case of high order volume, dispatch may be slightly delayed
2. Shipping Time
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Estimated delivery time: 3–7 business days across India
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Delivery timelines may vary depending on location and courier service
3. Shipping Charges
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Shipping charges (if applicable) will be calculated and displayed at checkout
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We may offer free shipping on select orders or above a certain cart value
4. Order Tracking
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Once your order is shipped, you will receive a tracking link via SMS/email
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You can track your order directly from our website using the tracking page
5. Delays & Exceptions
While we aim to deliver within the estimated time:
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Delays may occur due to weather conditions, courier issues, or unforeseen circumstances
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We are not liable for delays caused by third-party logistics partners
6. Incorrect Address
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Please ensure that your shipping address is accurate
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We are not responsible for orders delivered to incorrectly provided addresses
7. Damaged or Lost Packages
If your order arrives damaged or is lost in transit:
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Contact us within 24 hours of delivery
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Share photos/videos for verification
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We will assist with replacement or resolution
8. Contact Us
For any shipping-related queries:
📧 Email: rajgharanadryfruits@gmail.com
📞 Phone/WhatsApp: +91 7505560795
9. Important Note
By placing an order, you agree to the terms outlined in this Shipping Policy.
We strive to provide a smooth and reliable delivery experience for all our customers.